GENERAL QUESTIONS
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Please email info@bonfirentertainment.com with any questions not addressed here.
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Volunteer clean ups will be announced soon. Please email volunteers@bonfirentertainment.com if you are interested in volunteering.
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Tickets will be available for pick up at will call! Please email info@bonfirentertainment.com if you would like to change the name on your ticket.
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We are allowing refunds until November 30, 2024. Please email us at ticketing@bonfirentertainment.com to request a full refund before November 30, 2024.
You may sell or transfer your ticket. Please email us at info@bonfirentertainment.com to let us know the new name for the ticket.
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Doors open at 4:00 pm with music beginning at 4:30 pm. Music goes until midnight each night.
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Yes! The store will be open daily from 4-7 PM at th, front gate, along with vendors local to the area. All WonderGrass materials are organic when possible, and we do our best to promote local and women-owned brands. We order limited quantities, so if you see something you like, buy it early! Also, be sure to attend the infamous La Ventana Farmers Market every Thursday from 8:00 am - 1:00 pm.
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Yes, Kids 12 and under are free!
Check out Camp Dancing Birds for a Kids Camp on Wednesday April 24th from 9 am - 1 pm, to keep your kids busy and engaged during the day!
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We recommend bringing pesos ahead of time if possible, as the exchange rate in the airport is not the best. You can get cash out at any ATM, however we recommend doing this in La Paz, or Todo Santos at an actual bank if possible, as the fees are less and the exchange rate is better. That being said, there are ATM machines in El Sargento / La Ventana at the OXXO (gas station/convenience store), as well as inside Playa Central. Expect to pay in cash in pesos at restaurants and shops.
The festival bars will accept both Mexican pesos and US dollars to purchase food and drink. The current exchange rate is 16 pesos per 1 US dollar. Please bring pesos if possible - everything will go quicker
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Many of our artists request a smoke free venue so we kindly ask smokers to utilize the smoking areas away from the venue. Please do not throw your butts on the beach.
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Yes. Please bring an empty vessel to the venue. Do not bring any liquids into the festival.
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Yes! La Tuna will be selling light bites in the upstairs section of the venue. Food tickets can be purchased with USD or Pesos.
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No. La Tuna will be selling beer and cocktails from both the upstairs and downstairs venues. You will be denied access and may lose your festival pass if caught entering with alcohol or drugs.
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We recommend joining the BajaWonderGrass Facebook Group, as well as signing up for the Ventana View Newsletter.
This will help answer any questions you have, and will give you some insight into what to expect out of La Ventana!
GETTING HERE
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The festival will be held at La Tuna BCS C. Ramundo Aviles, El Teso, 23232 El Sargento, B.C.S., Mexico.
La Tuna is a beach side restaurant and bar.
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There is no public transportation in La Ventana, so having your own car is definitely the easiest way to get around, especially if you choose to extend your trip and explore the region. Renting a car is not required, however. Many restaurants and convenience stores are within walking distance of the festival site. We do recommend renting an ATV or bicycle for easy transport from your lodging.
Check these rental companies:
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While you can fly into the airport at La Paz, the airport at Cabo San Lucas is the more affordable, and more direct option. From the airport, grab a private shuttle into El Sargento/La Ventana. Click here to learn more
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We absolutely recommend driving down the coast to the festival. If you have the luxury of time, it is sure to be a beautiful adventure (we have done it several times!). Here are our top tips:
Be sure to purchase Mexican insurance. This is a great place for resources: https://www.discoverbaja.com/
Check border crossing info and wait times: https://bwt.cbp.gov/
PACK LIST
The weather will be HOT, but it gets pleasantly cool in the evening. Pack light layers, and don’t be surprised if the wind picks up during the afternoon. Please be sure to check the local weather report closer to the event for an accurate representation.
• Passport
• Bathing Suit
• Flip flops, water shoes
• Light beachy clothes
• Sweater for the evening
• Portable Charger
• Personal medications (there is a decent pharmacy in town, but pack what you need just in case)
• Creature comforts (your favorite toothpaste, teas, supplements, feminine products, etc.)
• Sun hat
• Sunglasses
• Sunscreen
• Low back beach chair
• Fishing/Snorkeling/Diving gear
• Reusable water bottle, or you can buy large cans for $3
• Electrolytes/immune boosting vitamins
ALLOWED IN VENUE
- Empty reusable water bottle / Camelbak
- Small backpack
- Personal items/medications
- Sunscreen
- Bags under 20”x20”x10”
- Blankets 6’x8’ or smaller
- Small low back beach chairs
- Point-and-shoot cameras are permitted, but cannot be used to reproduce the event and must not interfere with other fans’ enjoyment of the event. Be present!
- Medications and prescriptions. Over the counter medications are allowed. If you bring prescription medication, please bring a valid photo ID that matches the name printed on your prescription. If you need to refrigerate any medication (including insulin), please visit the medical tent and someone will assist you.
NOT ALLOWED IN VENUE
- No boas
- No glitter
- No glow-sticks
- No alcohol (personal)
- No firearms or knives
- No dogs
- No outside alcohol
- No illegal substances
- No coolers
- No flasks
- No glass
- No laser pointers
- No framed or large backpacks
- No unauthorized vending
- No flyers or marketing materials
- No single use plastic
- Limit chairs with high backs on the bluff. Beach chairs are fine on the beach!
- No tarps
OFFICIAL POLICIES
•All sales are final; no refunds or exchanges for any reason.
•All artists, set times and stages are subject to change. All advertised acts have confirmed their appearance at the Festival. However, acts are subject to change without notice and refunds will not be issued due to artist cancellations.
•Events take place rain or shine. If severe weather becomes a threat and we need to interrupt programming, stage announcements will be made regarding safety procedures. Programming will resume when deemed safe.
•All persons, bags and personal items are subject to inspection before entering the event. Please review accepted and prohibited items.
•Any ticket holder that directly or indirectly interferes with the enjoyment of the event may be asked to leave the venue and may be subject to arrest and prosecution by State/Local Authorities.
•The event will continue to make every effort to ensure socially responsible behavior in order to allow ticket holders to enjoy the event.
•The festivals encourage a smoke-free environment and ask that you respect the health of your neighbors at the event and refrain from smoking in any area where it may affect someone else. Smoking is prohibited under all tents and inside buildings. Please find an isolated area if you must smoke, and dispose of your butts properly.
•WinterWonderGrass allows ADA* recognized service animals trained specifically to assist a person with disabilities at all events. Animals whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA and are not permitted at the festivals. If you have a certified service animal, you will be required to have your service animal with you at all times. Under the ADA, service animals must be harnessed, leashed or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices.
*Under the Americans with Disabilities Act, the definition of “service animal” is limited to a dog (or pony) that is individually trained to do work or perform tasks for an individual with a disability who is in attendance. The task(s) performed by the dog must be directly related to the person’s disability. Under the ADA, “comfort,” “therapy” or “emotional support animals” do not meet the definition of a service animal. – U.S. Dept. of Justice
